Regulatory Docs

Client Asset Safeguarding Policy

How client Virtual Assets are segregated, safeguarded, and held in custody with Metra's appointed regulated custodian.

This page sets out the key safeguarding arrangements for client Virtual Assets. For the full regulator-approved Policy document, please contact [email protected].

This Policy sets out how Mask Virtual Assets Exchange LLC arranges for the protection, segregation, and safekeeping of client Virtual Assets held with our appointed custodian and other service providers.

Summary of key safeguarding arrangements

  • Use of regulated custodian: Client Virtual Assets are held with a regulated third-party custodian (Hex Trust) under a formal custody agreement.
  • Segregation of assets: Client assets are held separately from Metra's own assets, with clear wallet- and ledger-level segregation.
  • Wallet architecture: Use of cold, warm, and hot wallets with appropriate approval matrices and security controls.
  • Reconciliation and reporting: Regular reconciliation of on-chain balances to custodian and internal records, with escalation and reporting for discrepancies.
  • Access controls: Role-based access, multi-factor authentication, and defined Initiator/Approver structures for any movement of client assets.
  • Bankruptcy remoteness: Contractual and operational measures to ensure client assets remain segregated from the estate of Metra and the custodian.